User-friendly system gives CLIENTS access to real-time status of Support TicketS
Huntley, Illinois – February 8, 2023 —We have exciting news for our clients! The Rhino Group has unveiled its new Customer Support Ticket System and it’s loaded with features that will forever change how you interact with our support team.
Once your account is established, this system will allow you to easily enter website support tickets, attach files, and notify co-workers. Your client dashboard will display tickets in progress with status updates recorded and visible to collaborators.
The Rhino Group prides itself on its commitment to customer service. This Customer Support Ticket System is a major step forward for clients to have timely and transparent access to their support tickets. It will prove an invaluable communication tool between you, your team, and The Rhino Group.
Customer-Friendly Features:
Intuitive Support Ticket Submission
Instant Access to Ticket Progress
Client Account Information Auto-Filled
Notifications Sent to Team Collaborators
Support Ticket Archive
Ready to give it a try? All that’s required is for you to send an email to [email protected] letting us know which website you’d like to enroll, and we’ll take it from there!
We look forward to you giving the new customer support ticket system a try, and are here to answer any questions you have. We would greatly appreciate any feedback on your experience with it – please feel free to email comments or questions to [email protected] after trying it out.
